Shipping and Returns

Canada & USA

  • FREE shipping to Canada/USA on all orders over $150
  • All of our orders ship via Canada Post Expedited Shipping (3-7 business days)
  • Orders under $100 - $13 Flat Rate

International

  • All of our orders ship via Canada Post Expedited Shipping (7-10 business days)
  • $20 Flat Rate

 

**NOTE: We ship from Canada. If your order is being shipped to an address outside of Canada, there may be associated taxes and/or duties due upon delivery. You are responsible to pay all applicable duties and taxes that may be required upon delivery.

Insurance and tracking information is included with your order. 

If you need to update your shipping address after placing your order, please email us ASAP Carolyn@pinkdotdesign.ca 

 

RETURNS

Due to the custom and personalized nature of our products, all sales are final. 

If your order arrives damaged, please take a photo after unpackaging and email it to carolyn@pinkdotdesign.ca