FAQ

Print Options & Processing Times

We'll process standard card orders within 2 business days. Your proof will be emailed to you for your review. Orders placed after 5 PM PST require one additional day processing time. If you have requested changes to your proof, please check your email for your updated proof. Once your final proof is approved by you, the order will be sent to print. All cards come with white envelopes.

Shipping Methods and Estimated Delivery Times

Orders can be shipped within Canada and the United States. Standard-shipped orders will take only 3-5 business days to reach you. If you are in the lower Mainland of BC, your order will arrive quicker than others.

Card Sizes

We have 2 sizes of cards 4"x5.5" and 5"x7". If you require a custom size, please send us a note.

Postage Required

All of our card products only require one postage stamp for mailing

Promo Codes

You can use one promo code per transaction - discount offers can't be combined. 

How to Submit Photos

You will upload your photos when creating your design and placing your order. If you need to send us a replacement photo for any reason, please contact usfor instructions on how to send the new image.

Black and White or Sepia Photos

You can request any color photos to black and white or sepia coloring by sending us a note with your online order. Upon request, our designer can also do minor "repair work" on your photos as well such as removing blemishes.

Color Matching

Please keep in mind that every computer monitor has different color calibration, and your order may or may not be the exact color variations that you see on your monitor.

Refund Policy

 
Read more about our refund policy